If you want to turn off your voicemail completely, you need to do it in several different places.
This is because the system is custom-built and does not have a simple on/off switch for voicemail.
Step 1 – Turn off in personal settings
- Click the gear icon and select Personal settings .
- Expand Phone & Conference .
- Go to Missed Calls → make sure no action sends calls to voicemail.
- Go to Call Waiting & Busy Handling → check that nothing is forwarding to voicemail.
- Go to Rejected Call Handling → check that nothing goes to voicemail.
Step 2 – Double-check activity statuses
- Open your activity statuses .
- Ensure that no handling there sends calls to voicemail.