Jenny Mellåker
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Recent activity by Jenny Mellåker
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System requirements for using the app
If you’re curious about the system requirements needed to run the app, see bellow and learn which operating systems (OS) and browsers we support. You will also fint network requirements etc. Device...
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M8Com 1.22
Release notes M8Com 1.22.0 Update live: 2023-09-26 Platforms: All What's new? Moved out of beta! The advanced contact list provides a clearer overview of your contacts and lets you customize ...
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Real estate agent integration
The real estate agent integration is an additional service that can be purchased in combination with Insights, do you wish to buy the service? Contact us. How it works Through our webhook, you con...
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Licenses in the app
Switchboard Packages Mini Light Unlimited Answer Groups 1 2 Unlimited IVR ❌ 2 Unlimited Analytics ❌ ❌ ✅ Call Log ❌ ❌ ✅ Limitations 1: Additional answer groups can be purchased as ...
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Purchase call recording and set up a user / an answer group
Who can purchase call recording? Users with the permission Account can purchase licenses for call recording Purchase licenses for call recording Before setting up a new user you need to purchas...
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Statistics overview in the call log
Who can view the statistics overview? All users in the answer group All users with complete search & play access permission The statistics overview shows a leaderboard and statistics summary ...
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Audio & video devices
Access Audio & video devices To access audio & video devices, click and expand the list Audio & video devices under telephony. Headset integration To use your Poly headset's features, you need ...
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Schedule a message
You can share and schedule messages directly from our app. These messages can be in real-time or scheduled to be sent later. You can see your scheduled messages in a separate dialogue box in the ch...
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Callback
Who Has Access to Callback Users with the Telephony System permission or higher can purchase the Callback add-on service. All users in the organization with the Telephony System permission can man...
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Create an ad hoc conference
Sometimes you need to have a quick conference. Then the ad hoc conference is the way to do it. From a chat or channel: Click in the chat composer Click Type a message if needed, then click ...
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