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Jenny Mellåker

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Articles

Recent activity by Jenny Mellåker

  • Create a contact

    Create a contact You can create new contacts within the app, there is two ways of doing it.  Create a contact via From the menu bar: Click Click Select where to store it (You can choose your d...

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  • Email settings

    Access email settings To access email settings, click and expand the list . General settings When you have connected your email account emails is shown per default. You can turn it off via the to...

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  • Keymappings

    Keymappings In the app there are some shortcuts you can use to navigate quicker.  Keymappings only work in the desktop app / in a browser. Open keymappings To view all keymappings press shift + ? o...

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  • Notifications

    Enable Notifications Click the settings gear icon, select personal settings, and expand the notifications list. Sound and Devices Here you can customize the notification sound settings. The sou...

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  • Change activity status

    What is activity status?  An activity status is how you signal your availability to your colleagues and guest users. Your availability mode can be available or busy.  Change activity status Clic...

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  • Contact settings

    Access contact settings To access contact settings, click and expand the list . Default contact account The selected account will be the default account when creating new contacts.  Expand the...

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  • Listen to your voicemail

    Listen to your voicemail  From your call log: Click on the tab voicemail Click  to listen From your call log: Click on the tab voicemail Click Click From your call log: Click on the tab v...

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  • Transfer call

    Who can transfer a call? All users can transfer a call Type of transfer A blind transfer is when you want to transfer a call immediately without waiting for a response from the person to whom...

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  • Share a call

    In the app you can share your calls from your own log. When you share a call to a chat or channel, they will be able to call the caller back directly from the chat.You can also share calls from the...

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  • App structure

    This article will help you understand the structure in the app and how to start building yours.  What we recommend  Whether you are starting from scratch or already have teams etc. We always recomm...

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