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Jenny-Mellåker

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Recent activity by Jenny-Mellåker

  • Insights

    Who can access insights? Users with the permission Insights can view and edit the settings Insights is an add-on that can be purchased. To find out how you do it, go here and read more under th...

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  • M8Com 2.2

    Release notes 2.2 Update live: 2024-06-11 Platforms: All What's new? As the next step in making organizations more efficient, we’ve now added the capability to search all your transcribed call...

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  • Telephony & conference

    Access Telephony & conference To access Telephony & conference settings, click and expand the list. Mobile data Click on mobile data to see your usage current calendar month. This is visible if...

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  • Transcriptions 101

    Transcription of voicemails can be done both on your private voicemail and on an answer group's voicemail. By activating transcriptions of voicemails you acknowledge that it is OK for voicemails to...

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  • Wallboard

    Who has access to Wallboard? Users with the Wallboard permission or Admin role can purchase the wallboard add-on service. All users in an organization with the Wallboard permission or Admin role ...

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  • Permissions 101

    Organization settings Under each tab you will see what the different permissions give access to so that you can create the right roles to assign users in your organisation.Once you have an assigned...

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  • Phone system

    Who can access phone system? Users with the permission phone system can view and edit the settings Access phone system To access phone system, click expand the list  phone system Answer Grou...

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  • Analytics Explore

    Who has access to analytics? Pro-users in an organization with the PBX package Unlimited Pro-users in an organization with the PBX package Light can purchase the analytics add-on s Open analytic...

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  • Delete a User

    Click on select your organization and expand the list  User & Teams Delete a User Go to the User Accounts and then to Users. Search for the user to be removed. Click on Delete User. (Remember to ...

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  • Sync local contacts to the app

    If you wish to access your phone's local contacts directly in the app, you need to allow synchronization between the app and your contact book. In the mobile app, click on Personal Settings Sele...

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