Who can access this feature?
- Organisations with Unlimited-package
- Organisations with Light-package and Analytics
Share a call log and call recording
You can share a call log in a chat or channel. All you need to do is:
-
- Click
on the call you want to share
- Click
- Choose whether you want to share via chat or SMS
- Add a comment if needed
- Type the name on the colleague, team or channel to which you want to share it
- Toggle
include call recording if you want to share it (optional)
- Toggle
include Voicemail transcription (optional)
- Toggle
if you want to schedule the send time (optional)
- Select send time (optional)
- Click share
- Click
-
- Tap
on the call you want to share
- Tap
- Choose whether you want to share via chat or SMS
- Add a comment if needed
- Type the name on the colleague, team or channel to which you want to share it
- Toggle
include call recording if you want to share it (optional)
- Toggle
include Voicemail transcription (optional)
- Toggle
if you want to schedule the send time (optional)
- Select send time (optional)
- Tap share
- Tap
Remember that a user can reshare you call. So just include recordings when necessary
Want to know more about how to manage scheduled messages? Click here!
To share via SMS, you must have permission to send System SMS.
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